Subscription Policy

This policy outlines the terms and conditions for canceling subscriptions provided by Anperio. It also includes important information regarding subscription management, billing, and refunds.

Subscription Management

  1. Subscription Plans: Subscriptions are available for various durations (monthly, quarterly, annually). Specific details about each plan can be found on our website.

  2. Automatic Renewal: Subscriptions automatically renew at the end of each billing cycle unless canceled prior to the renewal date.

  3. Account Access: Subscribers can manage their subscriptions, including cancellation, via their account on our website.

Cancellation Policy

  1. Cancellation Window: Subscriptions can be canceled at any time. However, to avoid being charged for the next billing cycle, cancellations must be made at least 48 hours before the renewal date.

  2. How to Cancel:

    • Log in to your account on our website.
    • Navigate to the 'Subscriptions' section.
    • Select the subscription you wish to cancel.
    • Click on 'Cancel Subscription' and follow the prompts.
  3. Confirmation: After cancellation, a confirmation email will be sent to the registered email address.

Refund Policy

  1. Refund Eligibility:

    • Monthly Subscriptions: No refunds will be issued for partial months. Access to the service will continue until the end of the current billing period.
    • Quarterly and Annual Subscriptions: If canceled within the first 14 days of the initial subscription, a prorated refund will be issued. No refunds will be given after 14 days.
  2. Refund Process: Eligible refunds will be processed within 10 business days after the cancellation request is confirmed. Refunds will be issued to the original payment method.

Billing Information

  1. Payment Methods: We accept major credit cards and other payment methods as listed on our website.

  2. Billing Cycle: Billing occurs at the beginning of each subscription period. Subscribers will be billed automatically for the next period unless the subscription is canceled.

  3. Failed Payments: If a payment fails, the subscriber will be notified and given a grace period of 7 days to update their payment information. Access to the subscription may be suspended until the payment is successfully processed.

Changes to the Policy

Anperio reserves the right to modify this subscription cancellation policy at any time. Subscribers will be notified of significant changes via email or through our website.

Contact Information

For any questions or assistance with managing your subscription, please contact our customer support team:

  • Email: support@anperio.com